Terms & Conditions

Agreement to Terms

By accessing or using the services of Aiva Solutions, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services.

Services

Aiva Solutions provides software development, design, and consulting services. The specific scope of services will be outlined in individual project agreements or statements of work.

Service Delivery

• We will use reasonable efforts to meet agreed-upon deadlines
• Project timelines may be adjusted based on scope changes
• Client cooperation and timely feedback are essential for project success

Payment Terms

Payment terms will be specified in individual project agreements. Generally:

• An initial deposit may be required before work begins
• Invoices are due within 30 days unless otherwise agreed
• Late payments may incur additional fees
• We accept major credit cards, bank transfers, and other agreed-upon payment methods

Intellectual Property Rights

Client Content

You retain all rights to content, data, and materials you provide to us. By providing such materials, you grant us a license to use them solely for the purpose of delivering our services.

Deliverables

Upon full payment, you will own the rights to the final deliverables created specifically for your project. We retain the right to use general methodologies, techniques, and knowledge gained during the project.

Confidentiality

Both parties agree to maintain the confidentiality of any proprietary information shared during the course of our engagement. This obligation continues even after the termination of services.

SMS/MMS Text Messaging Terms

If you opt-in to receive SMS/MMS text messages from Aiva Solutions, you agree to the following terms:

Message Types and Frequency

You may receive the following types of messages from us:

• Service inquiries and responses to your contact form submissions
• Project updates and status notifications
• Appointment reminders and meeting confirmations
• Promotional offers and company updates (if you opt-in)

Message frequency varies based on your interaction with our services. You may receive up to 10 messages per month, though this can vary.

Message and Data Rates

Message and data rates may apply. Standard text messaging rates from your mobile carrier will apply to all SMS/MMS messages sent and received. Please contact your mobile carrier for pricing details.

Opt-Out Instructions

You can opt-out of receiving text messages at any time by:

• Replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message
• Contacting us at info@aiva-solutions.com

After opting out, you will receive one final confirmation message. You will not receive further messages unless you opt-in again.

Help and Customer Support

For assistance with our text messaging service:

• Reply HELP or INFO to any message from +18509814250
• Email us at info@aiva-solutions.com
• Call us at +18509814250

Privacy and Data Protection

Your mobile phone number and text message data are subject to our Privacy Policy. We will never sell, trade, or share your phone number with third parties for their marketing purposes. For complete details, please review our Privacy Policy.

Carrier Liability

We are not liable for delayed or undelivered messages. Mobile carriers are not liable for delayed or undelivered messages.

Warranties and Disclaimers

We warrant that services will be performed in a professional and workmanlike manner. However:

• We do not guarantee specific results or outcomes
• Services are provided "as is" without warranties of any kind
• We are not liable for delays caused by factors beyond our control

Limitation of Liability

To the maximum extent permitted by law, Aiva Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to our services. Our total liability shall not exceed the amount paid by you for the specific services giving rise to the claim.

Termination

Either party may terminate services with written notice as specified in the project agreement. Upon termination:

• You must pay for all work completed up to the termination date
• We will deliver all completed work and materials
• Both parties remain bound by confidentiality obligations

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Aiva Solutions operates, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these terms or our services shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes may be resolved through mediation or arbitration as mutually agreed.

Contact Information

For questions about these Terms and Conditions, please contact us at:

• Email: info@aiva-solutions.com
• Phone: (850) 981-4250